how do i open a ticket to complain ... i cant do anything at this point after the patch
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how do i open a ticket to complain ... i cant do anything at this point after the patch
its bcz of the patch ... entering a battle stuck at 9% ... 20 min later 30% ... trying to fight boss now .. its like crawling to him ... then again stuck at 9% ... couldnt take it and refreshed .. now cant get back in .... took me over 1 hour to log in last night ... thanks PATCH ... and i pay money to play this game
I sort of want my money back, it's like I paid for a game and can't play it or didnt get what I paid for.
Compensation or my money back,... this is getting redicilous!! this is a real game not a effing Beta version,... jeeeezus
The link to customer service is in my sig. Feel free to report your concerns.Quote:
Originally Posted by matthewd2472_8873940
I had trouble with Baal today. It locked up and when I refreshed I couldn't get past the respawn point. You aren't alone in having problems.Quote:
Originally Posted by matthewd2472_8873940
Players that pay receive gems and VIP status in exchange for cash. If you haven't received both or either please inform customer service. Link is in my sig.Quote:
Originally Posted by ricblasko_7732123
We have all got a comp pack for the outage yesterday. Check your in game mail.Quote:
Originally Posted by ineskacijan0901_3821589
morgan i didnt get my credits in comp package only coins anyone else had this happen?
I got mine, but if anyone didn't get their full comp pack, let Tynon lnow.Quote:
Originally Posted by wallaceboro_5110503
i only see a billing complain service in youre signature i didnt get my package aswell
Morgan le Fay - I have asked Customer service for help. It's getting no where. I paid for Gems, I use Gems, game locks up, I do not get the use of Gems, or get anything back as I can not play, but they say, they were delivered. Well giving me something I paid for and taking it back right away is not the same as me getting to use the item.
Maybe PayPal will have better luck?
It's a bit confusing, I know but it's one and the sametthing.Quote:
Originally Posted by Unborn
I can't comment on what CS told you as I'm not an employee of Tynon.Quote:
Originally Posted by ricblasko_7732123
All I can suggest is to send in copies of your reciepts, see if that helps.
I sort of gave up, and disputed like $90 on Paypal. Not asking for the money I spent before that, just over the last two days, since that's when the issue got started, and CS just says they wont do "Please understand that we will no longer compensate for individual player additionally."