battle freezing

hello i have been frozen again during battle but this is different i used gems i brought in the maze basically if i refresh the page ill lose the stamina i brought please help me i need at least half my gems back or half my stamina were do i get a ticket at because i need help

http://i43.tinypic.com/rhjrt1.jpg

Did you try to go to the Lab again? The the button should say Resume instead of Enter and you will not be charged again.

nope it wants me to to use 60 stam again were do i summit a ticket