But we still have no compensation .... Some of us lost money!
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And you won't get any by posting here about it. submit a ticket with billing support, and be patient. They get thousands or tickets every day, I am sure. Nad them triage them and send them to the devs, who then have to look into it and see if the problem can be fixed, a game coding error caused the issue, and if comp should be given. It took days for them to get back to me on my ticket about lost runes, nut I was patient, and they comp'ed me very nicely. Put the tickets in and give them time.
I can get back in... But I would like my 100 gems back????
It's fine here. LOL
Hey, at least they comp'd you something. If you want to try to get the cash back for lost paid for gems, you have to take that up with Paypal. The game devs won't, maybe can't, refund your money. Paypal is the only one who can. Submit a chargeback request with them, and expect to wait a LONG time to hear from them. I use Paypal for my business, and have gotten a number of chargeback from them, but it took days or weeks most times. Give them all the proof you have, including screen shots of all the posts from people who had this issue, including yourself. The more proof you have, the more likely they are to respond quickly and hopefully chargeback your cash.
Good luck! :D
Tynon, aftet that hardware crash I lost 100 gems I won from the arena. Please get them back At Stinia's account, server 8 Wings of hermes??? thanks
Can Stinia from server 8 please still have his 100 gems back? Cause I still don't have them after I won them from arena and I lost them with this maintenance... Thx!
so still no answer on why certain accounts were targeted for the lock out then, as usual just carry on opening servers ignoring the issues with ones in existence already, my account hasnt been the same since the lockout. And as for all u suck ups saying this is wat happens on online games blah blah you just dont get it. i lost a days training baal and cerb and credits used to boost, experience lost due to unable to train the list goes on. When you are competeing at the top five of a server time is a big issue i am now behind players that i was in front of and am unable to catch up, so once again tynon thanx, everything is rosy. great job
And if you havenet had any issues with the lock out go post your dribble somewhere else no one is interested. Tynon wat a joke
Wow! I'm having to reload every time, a lot, most of the time because, It starts me out with my power numbers wrong.
This is every day. Don't know how many times I've played with the wrong power. Keep a Note-Book. Best thing to do
AND there's all the other stuff going on. Taking my money, power = money too. Losing game time = money too.
Having to reload so many times = money too. Having Gems amount shrink like Baal =money too. Lol.
This game deliberately shut down the internet connection temporarely of my computer. Not Normal!
lol it was fix ? :))
realy noob team working here !!! now banish droping Hop bringer plans for lvl 50 :)) srsly noob game ... im leaving this game .. (rank 1 of server 51 in arena & banish )
how are you guys gonna update the game and make it worst come on tynon
What the **** lose my VIP player Tynon sucks have so much time in mother ****ers
Lost my vip player & 4 other whats up
I can't login. its gets to 16% loading then stops.
I can't log in to my account. I've been playing on the same server for the past 3 days and up until now I could play. My name is myBITCH on Harp of Bragi. I went to sign in and I had to create a new account that I named MyBitch. I would love to get back onto my old account please. It has done this with the other server I play on.
Correction, I can log into my account, it just makes me start over. It still shows my other person that I started with as being still a playable character. Can you please tell me why this is.
Yeah, Same here. 8/23/13..
From 9:46 until 3:58. I was going back to reload for anything I went to do in game. The Banishing, Took me many times for the max
boost. And we all know how it takes a few times to get the boost. And , or, Makes you have to see the gods for more, If you want the
boost badly, your going to spend it. Well, I wish It did me like that today. Then, not getting any place again.
Have Note Book with days and everything done on both of the games I'm on. About the 16%. Yeah that was the % each time I had to reload. It was because of (Error # 2048) (Error # 2032)...
I'd reload over and over, just to try to get something out of the day. I'm taking a loss, way behind the others now.
you need to fix the lag and fix the online issues cant do anything with the lag
i cant log in can yall please fix
Hey, We don't need a Tynon Hero. We need one for the People.
We paid to play a working game, if their going to maintenance/update a server, send out notice when that is the case. But, when a
VIP, is losing out, and being past by those players, and then more players do so too. We, are told to clear the cache? Come on..!
I'v done this from the start back in July.. Please, don't put it back on us..
Is there a maintenance or something going on o.O I was playing and then was forced to reload. When I did it said Tynon could not be found/did not exist. WTH?? Then I clicked the link to take me to a previous version (last updated 8/20/13) and alluva sudden? I was down a few 10K in power, guildless and lookin like an orphan child caught out in a rain storm! Anyone else having that issue? ***Update*** Ok, all back to normal now -whew!-
Happened to all of us on server 1
The hamsters got tired and had to be changed out
cant login I mean come on seriously
stuck at 8% loading can anyone help me here.
NO
we are all just players and cant do anything
report issues to billing support
Still stuck at 100% after 2 days of trying different browsers / computers... very frustrating. About ready to give up on this game as support and forthcoming information is non-existent.
i didnt get my rewards from the pirate sailing on two different accounts now can you guys fix it and give me my rewards plz and ty
All of these issues have effected the arena steaks. Once again I looted a ten gem steaks and have received nothing!!! There are other problems but this is most noticeable.
Once again I looted a 100 gem steak and I did not get it. I'm thinking now that my upgrade to VIP4 was a big mistake.
me to my chareters name is vern on cures of ascleius
I love it when ppl attack me in pirates. lots rewards when revenge, lol
I am unable to find my account anywhere. it takes me to a screen to create a new player.
I am currently level 43 and have spent a bit of money on the game. i do not want to lose my player
any ideas on how to log back in an start playing again?
Log in through that screen with your existing email and password it should give a message that says "e-mail is already in use" and take you to the last server you logged into. After that, the regular log in screen should pop up. Happens to me every time I clear cache and internet history.
I'm closing this thread as it is old and this issue was resolved a long time ago. Please continue other discussions in other threads. :)