Ok we paid for it but I do not have my vip status or gems or anything I paid for in beta. Where is it>
Printable View
Ok we paid for it but I do not have my vip status or gems or anything I paid for in beta. Where is it>
You have to redeem the gems, however the redeem option is not working. When I click redeem after putting in my transaction ID it doesn't o anything
What transaction ID? I bought them in the first week of beta and they were suppose to automatically roll over to the new game. Instead there is nothing there.
PayPal transaction id
Your transaction ID is also listed in your payment history on your My Account portal on the Tynon Homepage
http://beta.tynon.com
Go to My Account --> Payment History --> Order Number (This is the exact Payment ID number you get on your paypal receipt)
DO people not read? You got a mail yesterday explaining how to get your VIP and gems onto the new servers. At the moment, that method is not working. Nothing is automatic.
deucalion can u mail me when it works i got to go to work
JADED
What about the transactions that say "incomplete" Why are they incomplete? I often got booted before the trans took me back to game, but got the gems. Now i cannot redeem because they are incomplete. Is there a way to validate those purchases? Its all listed on Tynon history.
The ones that say incomplete maybe u did not purchase.
If i could claim the incomplete i would been HUGE player since i see one in my accct that says 5k gems 420$ and i never purchase that and it says incomplete.
So the ones that say Delivered are the ones u can reedem since its the one u relly purchase.
So far thats what i know off i maybe right or maybe wrong.
The incomplete ones are one where the payment was declined for whatever reason. It's not inaccurate, the incomplete ones did not give you gems, as the my account page updates in real-time with your purchases.