Guild Warfare bug/glitch

On 1-8-14 my guild and I entered guild wars with 11 members fighting 2 from the opposing Guild. We sat in home base and let them attack being our numbers and power is greater than theirs we played it safe. They attacked and lost with MANY surviving. We stayed at home base knowing we were fine and 10 turns later somehow those 2 took out 11 players who were all fully healed.... Here are some screen shots of power, durability and them winning somehow...

http://gyazo.com/9fe6ade45193ca949227ab3b6667e6d7

http://gyazo.com/6c36572d0eb07ec4c3f8b6db684d22d6

http://gyazo.com/fab7df58bf7882ebded56b99f04001bc

http://gyazo.com/c044eb4dec860c9b10480022951a5710

Our numbers and power dwarf theirs... we should have defended easily like we did the first time... This is the second time this has happened to us now. They wouldn't have gotten a city if it didn't glitch or mess up in the first place

Cant find where to send a ticket in anymore... Anyone have a link for me?

It clearly shows the status of your top players as scratched which is why you guys lost