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hi,ive just done a ancient tomb level 2,easy.i got exactly 700 score,when i was fighting the extra boss(700 point boss) when i got dc.i refreshed browser and expected to go back into lab a finish the boss,but when i clicked it it said i havent got a lab try open.so ive been screwed out of a potential ironheart spirit,and normal mode is still locked. who here thinks tynon will compensate me for the inconvinience?
open a ticket with the exact server time this happened and they will address it I am sure. They have always fixed my issues.Quote:
Originally Posted by mazter31_8287150
if you took a screenshot i think they will if you did not your screwed :)Quote:
Originally Posted by mazter31_8287150
Actually... the prizes you get are predetermined after you start the fight. So if you refresh, it will finish your fight and credit you your prize (same with HR heroes). Most likely you already got a chip or a token added to your account. Sucks you missed the spirit plan though.
thats the thing,the only thing i got credited was tokens,no chips or anythingQuote:
Originally Posted by g346007_1906957
and as for the ticket,i did this and this was they're reply
Greetings,
Recently you submitted a bug report. All bug reports receive direct attention by the Tynon Team. We are aware of the bug you have reported and we are currently collecting information about it. We appreciate our players taking the time to submit reports that constantly bring us closer to correcting bugs. A staff member has reviewed this report, and will be adding it to our logs.
We will keep you updated with the latest info. We appreciate your patience in this matter.
Thank you for your report and for playing Tynon.
Best Regards,
Tynon Team