this proves tynon's customer support is non-existant!!! hahaha

lol like a screen shot can prove it he dc'd coz of game it happened to me before the exact same thing... and my lvl 9 runes turned to lvl 8 runes over night ...why r we so unlucky on server 35 lol

Quote:

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Originally Posted by smokingfox

again i see no screenshot?

NO SCREENSHOT = 95% chance to not get helped through support..

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how can i screenshot when i got dc,and had to refresh?

AND THIS ALL WAS FOR 1 CHAMPION SPIRIT.. start 27 aug solved 8 okt..

Quote:

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Originally Posted by mazter31_8287150

how can i screenshot when i got dc,and had to refresh?

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and it will be on tynon's logs anyway,they get a report from every server every 10 mins,to see activity and things people have completed/attempted

Quote:

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Originally Posted by mazter31_8287150

how can i screenshot when i got dc,and had to refresh?

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u cannot hit shift prt scr? before u refresh?

@ critical times.. shuffling beating bosses mergen runes stackes @ arena i take screenshots before to prevent not havind proof.

but u are right sometimes support is not there like with this 1 NO REACTION @ all... and that picture shows lab with me standing there waiting for boss 4 to show up..


lab error boss4.png

i understand where you are coming from and thanks,i just hope they sort this out :( im sick of having bad luck on this game,nothing ever goes my way :P

Ok i know its annoying when things glitch. I have had plenty of stuff go wrong
lost 190 gems cuz my talent cues auto cleared and they still dont believe me.
BUt in this case lets look at it this way.

The drop rate for spirit plans is like .03% so you probably would not have gotten a plan. Trust me on this ive gotten abot 35 700+ scores in the past 3 weeks without a spirit plan drop
If you can beat aldebran just go get another 700+ score and unlock the next level
the next levels bosses are exponentially harder and you may not even be able to beat yet, so having it unlocked may be pointless. I say this without knowing your power and you may be just fine.

Its not teh end of your game or the end of the world, Its one lab. Try and Move on.

Quote:

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Originally Posted by mattp169

Ok i know its annoying when things glitch. I have had plenty of stuff go wrong
lost 190 gems cuz my talent cues auto cleared and they still dont believe me.
BUt in this case lets look at it this way.

The drop rate for spirit plans is like .03% so you probably would not have gotten a plan. Trust me on this ive gotten abot 35 700+ scores in the past 3 weeks without a spirit plan drop
If you can beat aldebran just go get another 700+ score and unlock the next level
the next levels bosses are exponentially harder and you may not even be able to beat yet, so having it unlocked may be pointless. I say this without knowing your power and you may be just fine.

Its not teh end of your game or the end of the world, Its one lab. Try and Move on.

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level 86, 21,399,108 power had no problem at all with the 4 bosses i did in easy so normal shouldnt be too bad,anyway i know the dop rate is low but not that low matt,a mate of mine on server 104,every time he gets 700+ score he always get a spirit drop,and i mean almost everytime.anyway im not too bothered but it would be nice if they sorted it,unlocked normal difficulty,and possibly a spirit plan

Quote:

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Originally Posted by mattp169

Ok i know its annoying when things glitch. I have had plenty of stuff go wrong
lost 190 gems cuz my talent cues auto cleared and they still dont believe me.
BUt in this case lets look at it this way.

The drop rate for spirit plans is like .03% so you probably would not have gotten a plan. Trust me on this ive gotten abot 35 700+ scores in the past 3 weeks without a spirit plan drop
If you can beat aldebran just go get another 700+ score and unlock the next level
the next levels bosses are exponentially harder and you may not even be able to beat yet, so having it unlocked may be pointless. I say this without knowing your power and you may be just fine.

Its not teh end of your game or the end of the world, Its one lab. Try and Move on.

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My talents auto-cleared as well... I lost the 100 gems they gave me free when it happened (day of big patch). It wasn't on a Thursday, but technically I used them so I didn't think I could get a refund.

I've found hb and champ spirits a lot easier than guardian and ironheart for drops. For my sub, I got the first two on the first try. Got over 700 on hard a lot, but haven't gotten a spirit yet.