Why are there so many alts?

I play in server 46 Deep of Pontus, we have 3 large guilds in this server, HellHounds (Water), Lunar (Fire), and G3nisis (Forest). GW's used to be fun, but G3n started falling from their glory and to compensate created 3 alt guilds, Warriors, Solo 2, and Slave Camp. Not only do HellHounds and Lunar have to fight G3n, they have to fight their alt guilds, FULL OF G3N'S ALTS. Each G3n member have 3 or 4 character on this one server alone, and it's getting annoying.

Forget about doing the Banish event's in your realm, Solo2 was created in Fire Realm, and Slave Camp in Water to steal the last hit's from real players. Gw's they block every city Gen has, oh and don't say "just bid on a higher lvl city" Warriors, is the same lvl as all of us real guilds. Pirates, oh boy the about of maps they have, it's ridiculous.

Oh and one more thing, like this wasn't enough they also have alt's in both HellHounds and Lunar, so during GW they can relay the plans, ain't that handy?

Now I'm gonna get yelled at, "Just file a ticket." You know what I did, and I did it several times, and all I get is a message from Stanley saying "Oh we know about this thanks." If you know fix it for Christ's sake. I've been going on about this for month's and all I get is a thanks? If this is what tynon wants they can have G3n fighting G3n for the server, big competition there,and see how long that works out for them.

Sadly the forum can't fix it either. Alts are one thing that are difficult to police because of proving beyond reasonable doubt they are alts and not several people playing the game off one IP address.

It's not uncommon for players to create several alts in any MMO and I have yet to play one where there are no alts whatsoever.

Since this is a Customer Support matter and not one the forum can deal with, I will be closing this thread.