Free Lab Hoax

For taking the City "The Last Home" - it says "+1 Free Daily Labyrinth Chance"

I am VIP 1 and I just completed my 3rd Lab for 60 Stamina and 10 Gems - completed it @10pm on 2/13/2014 - after their so called Fix of the "Free Lab"
and I found out that I can't do anymore Labs without upgrading My Account to a Higher Vip status.
So if you are not a High enough VIP, then even if your Guild takes that City then You do not get the Benefits.

This is just another case of Tynon not caring about the Players that do not have a Lot of Money to spend on this Game.

We have had the Buff for at least a Month.

if you just got the buff you gotta wait until tomorrow for it to take effect

we've had the buff for a month. on cooldown for the stamina buff. In Kyle's guild and having the same issue. vip lvl 1 here also.

o well then send in a support ticket cause mine are 30 stam, 60 stam, 60 stam, 60 stam 10 gems, and 60 stam 20 gems

ok party, then where is your free one? free would mean you dont pay jack. You confirm its not FREE by telling me it costs you stamina for each one. There is no freebee as advertised originally, or after their 'fixing'. 60 stamina != free ... just so the devs can understand.

they took away the 10 gem cost on the third as it did cost 10 gems for it

now its just stam like the first 2

I will send in a support ticket, then will see if any thing is done.

This topic has been discussed in length previously so I suggest you look for that thread

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Originally Posted by Nooberix

This topic has been discussed in length previously so I suggest you look for that thread

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I think it was supposed to have changed though, which didn't happen for OP.

Quote:

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Originally Posted by Nooberix

This topic has been discussed in length previously so I suggest you look for that thread

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The original discussion was before the change.

This has been fixed. More than likely you were actually doing your 3rd when you thought you were doing your 2nd. I know that's happened to me before.

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Originally Posted by Dawnseeker

This has been fixed. More than likely you were actually doing your 3rd when you thought you were doing your 2nd. I know that's happened to me before.

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Dawn
This is not to give you hard time but to illustrate an issue so maybe you can see it for yourself and explain it to the higher ups.

This statement is the exact issue with uCool. From you to stanley and the devs and everyone.

uCool almost automatically assumes that when a player has an issue it is the player's mistake not the game. Here you dismiss this issue as the player making a mistake.
Now I agree alot of issues are the players making mistakes. But most of teh time when someone bothers to send in a claim ticket and post about it in forums, they dont think they messed up.

Please let your bosses know that assuming it is player error first is not a good idea. It is exactly the reason so many players are getting upset with the CS here. How about investigating it first and finding out if it was a game error, WHICH THERE HAVE BEEN MORE THEN WE CAN COUNT, before dismissing it as simple player error

When I did Lab Yesterday, the 1st cost 30 Stamina, the 2nd cost 60 Stamina and the 3rd cost 60 Stamina + 10 Gems
and it would not let me do a 4th