I have had problems similar to this and now I always do a refresh at server reset or the the first time I become active after that if I was not active at server reset. Have not had any problems since then.
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I have had problems similar to this and now I always do a refresh at server reset or the the first time I become active after that if I was not active at server reset. Have not had any problems since then.
This is pretty confusing to me, but if you lost Gems that you purchased, that is a big problem. You're sure you didn't spend any Gems that day?
The issue was with the Valentines Day and the Lady giving out Gems, not with purchasing Gems. There appears to be some sort of a problem when the computer date is different from the server date. I have has a similar problem on Saturdays right after server reset. If I start a sail without first refreshing I do not get Gems. In this case it is not related to the computer clock because I am in US Eastern and the server is in US Central, so server midnight is 1 am local.