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Maria
I started playing some time ago. I got better, and gave the game up. Now I am bed bound again and started playing. BUT in the meantime there were many changes, the net result is that I don't have Maria. Is there any way I can get her, as she seems to be pretty crucial to the gam?
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The way it was supposed to work is that you has one week from the first time that you logged on after the patch that made her available to buy the package. If that did not happen use the Support tab in the game Chat to open a ticket. Make sure you include the server and your game name in that server in the information provided. Be as specific as possible including the approximate date and server time when it happen. If you have any evidence, such as screen captures, attach it to the ticket.
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you can spend 20gems in Casino and see if maria's card is there,probably just try your luck
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Thanks Andy, sent a message, lets hope it helps