im posting this for someone in my guild. last week she was playing on her account and her pc froze and she dose not use wifi. she tryed logging into her account from her bothers pc and it promted her to make a new account when she was useing the same email she signed up with. so she was able to make a new account but not able to log in her original account. anyone know what happen? she submitted 2 tickets and got no answer. how can she get her account back? cause just to let us know of this issue she did create a new account and she wants her old account back.

