I need a admin to contact me in game. Seems the admin@tynon.com is a bogue email.
Character name Zondra - blaze of fire dragon.
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I need a admin to contact me in game. Seems the admin@tynon.com is a bogue email.
Character name Zondra - blaze of fire dragon.
Why is it a rogue email? Did it send or bounce back to you?
I was going to suggest the Tynon main site but it looks like you need to be logged for that and since you're obviously missing your password so that wouldn't be appropriate.
Yeah the admin@tynon.com bad email.
I need an admin to reset my pw and sent out the lost email thing.
Have you tried going on the home page and requesting a forgot password link there?
Its in the title of this thread, i need an admin to reset my pw
Admins can't reset your password, you gotta reset it using their "Forgot Password" systemQuote:
Originally Posted by kmckowan1_8385531
Here's the link for that http://tynon.com/index.php?r=siteIndex/forgotPwd
I did go to main site and used the lost pw feature it doesnt send out an email and the admin email doesnt exist. I need somebody manual send me something to fix this.
My email is in the system because when i go to create an account using it. I get a email already in use. So this i on the games side. I just want to be able to reset my pw.
I know a admin can do something to help me.
Send a PM to Dawnseeker, not that he will help you, but maybe he will.Quote:
Originally Posted by kmckowan1_8385531
Isnt this the tech support section in the forums? Don't they do any tech support here? I'm suppose to PM somebody that "might" help me. I appreciate you telling me that but...
Is this how a CS is done in this game. Glad i found out before i spent money on it. Well seems i cant change my pw i guess im done thanks for the help.
Your welcome.Quote:
Originally Posted by kmckowan1_8385531
Have a nice day buddy.
I just tested the lost password feature and it works fine. Check your spam folder. If you're still having trouble PM with your email address and we'll see about manually sending the password to your account's registered address.Quote:
Originally Posted by kmckowan1_8385531
So that's it? You not going to do anything at all. I tell you i have problems with the game and tell me somebody "might" help me. How about you do your job and help me so i can change my pw.
This is tech support right? I think you should be more helpful.
Hey! Calm down, and don't talk to Dawnseeker like this. That's no way to talk to someone who is TRYING to help you.Quote:
Originally Posted by kmckowan1_8385531
Send him a private message, and wait for him to answer. This is Technical Support, not Server-Sided Support.
Sorry i didnt see dawnseekers reply sorry.
I did send you a pm dawnseeker, anything you can do to help me i would really appreciate.
The "Forgot Password" system IS the problem Boro. I have another acct that I played in the Beta. The system recognizes my email address, But does NOT send the email with a link to correct the problem.Quote:
Originally Posted by Boroeast
That's not the problem. Is working fine for me, for Dawn and for many others as well.I can see buddy, no need to put it in red.Quote:
Originally Posted by mark.marcus_9273507
Well everything isnt perfect for everybody is what he is saying. I have the same issue.
Dawnseeker still waiting for a reply i sent you a message a couple days ago.
Dawn is a very busy man, not only is he the community manager here, he does the same over in Evony land. He has to liaise with devs from both games then pass the information to us. He doesn't have a great deal of time to reply to each and every single one of us.Quote:
Originally Posted by kmckowan1_8385531
However, it doesn't mean he hasn't read your PM and passed on the issue to the relevant people. I completely understand your frustration but I hope this gets sorted for you.
;) The messages I sent Dawnseeker on 6/14 & the one I sent on 6/19, are both showing in my outbox as unopened mail. :confused:
Maybe give him some more time he maybe relly occupied who knows.Quote:
Originally Posted by mark.marcus_9273507
Oh yeah im sure he'll get on top of it glad i didnt give a dime to this game good way to promote business. Can you please delete my account so i can start over seems you are all clueless how to fix it some the lost pw feature
works for everybody and get some mods that have a clue as well.
And this is where we learn that Mods are just serfs who play the game like everyone else.
So what do you want me to do? Wave a magic wand and make it alright. I don't work for Tynon so all I do can is suggest things that could help from my own experiences as a player. Dawnseeker has tried to help you and the "forget password" system is working for most players, so it's difficult to determine whats causing it to fail for you.
You can't delete an account, but you can set up a new one.