Save server 3-darkness guild been hacked

Okay this is a last ditch effort to get Tynon's attention. The host of Darkness has been hacked. Even after multiple password changes after the fake emails went out. This is a level 8 guild. All VH's have been removed, some players kicked and of course the Lin account has been destroyed. Many tickets and requests for support have so far gone ignored. As a player with a High VIP level I find this business model abhorrent. If this is the level of support that we should expect then my money will go elsewhere. I have been around from almost the beginning and altho there has been bumps here and there, I have continued to enjoy the game. If Tynon is unable to control or identify hackers in this game and rectify the issues then it is not worth it to play. I hope others will respond and join me in getting the attention of the game owners and holding them accountable. This is inexcusable. Whether or not a person spends money or not they have worked for 2 years to build there account and in this case a strong active guild. To have it destroyed by a hacker and receive no support from the game owner is not acceptable. Thanks all.

I think that sums it up well, and as another high VIP player I find it very disheartening that our call for help go unanswered.

This matter of a guild being in jeopardy as well as any account should be looked into with the utmost urgency as we players are the ones who finance these games. Tynon support should be on top of this type of situation and be able to recover any account that has been comprimised through their own website/game server.

Let me make sure I understand.
So on server 3, ONE OF THE ORIGINAL 5 servers started. A host who has played this game for probably over a year or more, seen countless mails from uCool, could not tell those spam mails were a scam, could not tell those mails did not come form uCool, is trusted by numerous players to run their guild and lead them, did not have one person tell them these mails were a scam and gave out their game info to someone and had their acct and guild destroyed?

MattP, No you do not understand. Frankly your post is insulting and assumes a lot.

ive been hacked 2 times to and im host of warriors..... so far i caught it in time to save anything bad happening to my guild or the members but what if im late catching it ive already had to change password multiple times this is stupid not only do we have a dying server that tynon refuses to merge now i must deal with hackers im about fed up with it

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Originally Posted by lorraine_2k_9195227

ive been hacked 2 times to and im host of warriors..... so far i caught it in time to save anything bad happening to my guild or the members but what if im late catching it ive already had to change password multiple times this is stupid not only do we have a dying server that tynon refuses to merge now i must deal with hackers im about fed up with it

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I am so sorry to hear that. This is why Tynon needs a better way to support these issues. I wish us both luck

I have experienced multiple times that when I have a problem/issue, and I keep harassing somebody about that problem/issue, I eventually get attention directed my way!
Not one person must send in a ticket, not 2, not 3 but EVERYONE MUST SEND IN A TICKET who has been infected by this incident. If you don't get a timely response EVERYONE must send in another ticket.
Unfortunately, to attract attention is to have a lot of people harassing superiors about their problems CONTINUOUSLY!

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Originally Posted by mattp169

Let me make sure I understand.
So on server 3, ONE OF THE ORIGINAL 5 servers started. A host who has played this game for probably over a year or more, seen countless mails from uCool, could not tell those spam mails were a scam, could not tell those mails did not come form uCool, is trusted by numerous players to run their guild and lead them, did not have one person tell them these mails were a scam and gave out their game info to someone and had their acct and guild destroyed?

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even tho i know this may start some grief, but i have to agree with matt on this one. all the way. you guys made fools out of yourself entering your account info on some website that starts with music-fm and isnt even a *.com domaine trying to get some good deals on gems... i mean come on, seriously!?!

for all it still worth:
NEVER SHARE YOUR ACCOUNT INFO OR LOG IN EMAIL WITH ANYONE, EVER!

and then some more unsolicited advice:
all those people in your guild, no matter for how long you know them or how much you trust them are potential thieves, grievers, thugs, scammers, etc... and ucool will not ask you for your info, ever. simply because they have it already!
those people you meet are strangers behind a computer, you say one wrong word and they potentially hit you with all alts and scams they can come up with just to grief you. i dont say that everyone is like that but i have seen people turn on others who knew each other for 8 years! after an incident like that you realize that the internet and especially flash game browser based games are a dark hole that will suck your money out of you and mislead you where and whenever it can if whoever you find on the other end can get any profit from you and even if its for $10 or less.

Thanks David, The entire server has submitted one or more tickets and we will keep trying. Not sure what else to do about it.

Im so confused.

On server 1 this is what i saw.
Someone using at least 3 accts started mailing people and wc blasting a link to buy gems cheap. Now most of us knew better. several of us wc blasted it was a scam, we sent out gms about it being a scam, we said stuff in gc about it being a sacm. But for this scam to work, you would have to go to that site and enter your acct info.
Now from what I saw this person actually made acts on server 1 and they have such been removed.

Is this what happened on server 3, or was there some other incident that led to this "Hacking"?

Im not being a smart ass here, I want to know if something else is going on so I can protect my guild from it.

Matt, This started from wc and guild messages about gems from player named Tynon. Although I do not remember seeing it in rankings. The host did check the site was immediately hacked and changed the password immediately. The host also continued to change the password. Was it a mistake? yes. Our concern is that we cannot get a response to have this account removed and has yet to be removed or a response received. Also that even after multiple password changes the account still was hacked. The reset password link is not sending the email to reset it either. If tynon quickly removed the original fake accounts why are they not removing this one. The hacker is actually logging on and playing the acct to a degree. My beef is that once hacked and having been notified by numerous support requests from the entire server nothing has been done. I hope this does not happen to anyone else.

so your saying the host ONLY visited the site, and did not enter the acct info?

um since you want to judge people before you know anything i was tired and thought it said tynon thank u very much soon as it took me to a different site i realized it wasnt from tynon yea my fault for being tried and not reading who was from but i also have been helping alot of people and was to tired to look however you have no right to put others down for what happened unless its been done to you so please keep ur thoughtless words to urself we are trying to get help not listen to you tell us what we should of or shouldnt of done we dont want to hear complaining on how it happened we just want answers on how to fix it.

i didnt put any info either i just visited a site who are u to say otherwise matt? seriously people quit acting like you know what happened when you dont unless you was done that way yourself.....

He didn't actually say otherwise; he was simply asking if you did or did not do anything other than go to the site. personally i think he's being pretty civil and polite about it. in my opinion you dug yourself into the mess you're in.

Evony has had some some similar hacks where people have gotten in with facebook logins/ giving away pass's to complete strangers an all that in the past years. cities wiped and abandoned; heroes all fired. pretty much killing the accts. They didn't revert anything back then and i really doubt they'll do it here either. As many have said and will continue to say, be careful with your info and all will be well.

i dont give my info out thanks as i said know all the facts before you judge this is for people to get help not for u to go around trying to judge others because ur bored mkay thanks

The only help you'll get is through support, not out here on forum. It was unfortunate what happened, but being rude about it is not helping. I don't see any judgement made, just there is not much they can or will do in these cases.
Hard lesson learned, don't go to any site, tired or not, that is questionable. If you were too tired to read it, then hold off until you can think straight. (not judging, just my opinion) Still don't get how they could have gotten login and pw just from visiting that site, but i'm not going there to find out.

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Originally Posted by lorraine_2k_9195227

i didnt put any info either i just visited a site who are u to say otherwise matt? seriously people quit acting like you know what happened when you dont unless you was done that way yourself.....

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Ok, I'm confused! We're you hacked or not?
If you never gave them your acc info then you couldn't have been hacked!:rolleyes:

hm maybe we are on the end of this game,
we know no one is from suport to help, only to buy.
and now hacked that is a bit crazy, what abaut that maybe tynon let this happend so make players go?

From what I understand U cool has started another game called Commanders of Evony. It seems to me the best way to approach this is to join that game and file a ticket there about Tynon. At least U cool still has active support over there I assume.

I don't think you need to join a new game just to find support for this one. I have heard on here that you can go to that forum. We should not have to go to those lengths.