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nice if the hosts of this game would inform the players of the problem? Maybe a heads up on the fix(if they are even doing one). Couldn't Dave Mata spare a second of his time to give us some information. Besides not giving a rats a** about the players Tynon Ucool evidently doesn't care about bad publicity or their less then stellar reputation.
Second day in a row i havent got arena rewards at 10 am yesterday i kept getting kicked from cerb today there was no icon as there was no icon for baal yesterday i could enter gw yesterday but no rewards and unable to move cw is still frozen
um
Whats up guys?
There are two ways of looking at this.
Either this is a new beginning, depending on how they respond to this issue.
Has anyone put forward a ticket to support, so that we know they are aware of the various server problems?
Or this is the beginning of the end.
We put in tickets... got the standard "..we are aware of the problem and are gathering info.. blah blah" reply
At least I have more time for projects.
you the first i hear from that hasnt gotten arena rewards. what server are you on?Quote:
Originally Posted by myth_michelle_9014176
we haven't got arena rewards last 2 days either
yes at 9: 57 am EST yesterday june 5th 2015Quote:
Originally Posted by emily_b111_841604
i just checked ticket and there has been no response as far as i could tell
server 41 wasnt quite sure yesterday coulda sworn i hadnt collected arena rewards but i chalked it up to the the confusion about being kicked over and over from entering cerbQuote:
Originally Posted by kaisim_2492829
today i made special note and watched carefully to see that no i didnt get arena rewards today either
since you asked about it i see nother person has also said didnt get arena rewards idk what server he is
yes, in another post i also mentioned about 2 other servers that are experiencing the same problems, based on guild mates telling us =(Quote:
Originally Posted by myth_michelle_9014176
really? i didnt even get the standard reply ive had no response at allQuote:
Originally Posted by vandekop_693725
Check the email associated with you game account. Replies are sent directly there now.Quote:
Originally Posted by myth_michelle_9014176
0 reply to my ticket in my emails neither
This is really bad everyone. Tynon or UCool is dropping the ball not informing us of the situations, bug fixes, etc etc etc. I wouldn't doubt that this game is ending. I hope we all get compensated some how if it comes to this especially for the spenders.
You and everyone else won't be compensated for anything if ucool decides to close this game. It's a service not a product and you also agreed to all this when you created your account.Quote:
Originally Posted by Megu_3148778
Basically you got what you paid for.
+1 and i like to emphasize on:Quote:
Originally Posted by Morgan le Fay
you got what you paid for!
When you have hundreds or thousands of dollars paid to a game that doesn't last 2 years, it doesn't feel that way. I think public trust in this company, should it survive and continue to make games, will be impaired.
I know i'll not play another uCool game.
I agree to a point, although for me the biggest disappointment is the failure to follow through with the 3rd sub slot, and several more heros to make things interesting in pvp, along with the next gear sets that we have materials for in the inventory (sphinx which is actually the one after the dragonscale). I have like a dozen stellar stones, which is for sphinx spirit, lol.Quote:
Originally Posted by MisChief