No blue beginners reward box!

Hi!

I have a problem. My char "Lotte" doesn't have a blue beginners box next to vip reward box and 40level reward box. Everyone said i should have a blue beginners reward box that gives like a few Gems and other rewards for 7 days. I didnt get that box in my screen when i started playing. I spent quite some $$ on buying gems and now i found out I should have had a beginners reward box but havent? Very irritating.

Clearing firefox cache, clearing flash cashe doesnt help. When i make a new test character to see if it gets a blue beginners reward box, yes it gets it. But my "Lotte" char didn't. Pls fix it pls. Thanks!

Isn't any gamemaster or whizkid gonna tell me why i dont have a beginners reward box or give me magical advice how to get it?

I just didn't get it while creating my char and I do want it! I paid for VIP2 and then I found out i was neglected free gems and stuff which (i figure) all other players did get.

nobody knows whats goin on?

Hi, I don't know what's going on,however, I do know that if it's gone your Beginners Rewards, it won't come back unfortunately :(

Well thanks for your reply Boroeast. However, it is a bit easy to say "unfortunately, it won't come back". Right? The beginners reward box is granted to every player so every player has the right on the rewards that are in it, or atleast to the chance to claim the rewards.

If it isn't possible for a dev to fix it, can't you donate some of the rewards to the player? Its sucky that I as the only player on the server dont have the beginners box and therefore miss the oppertunity to claim the (ingame stated) $ 999 worth of rewards.

Can you work something out? Legally I should have the same rewards and opportunities as any other paying or non-paying customer.

Quote:

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Originally Posted by Lotte

Well thanks for your reply Boroeast. However, it is a bit easy to say "unfortunately, it won't come back". Right? The beginners reward box is granted to every player so every player has the right on the rewards that are in it, or atleast to the chance to claim the rewards.

If it isn't possible for a dev to fix it, can't you donate some of the rewards to the player? Its sucky that I as the only player on the server dont have the beginners box and therefore miss the oppertunity to claim the (ingame stated) $ 999 worth of rewards.

Can you work something out? Legally I should have the same rewards and opportunities as any other paying or non-paying customer.

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I can't work something out, I don't have the power, I will however, post this forum on the bug section for staff members, and I will redirect this thread so can Admin can see it.

Okay, thanks for your help!