Many people like yourself confuse this forum as technical support, I'm afraid it isn't. You can discuss your problems with community here and the moderators like myself will pass reports on to Tynon but as unpaid volunteers, when it comes down to it, we are ordinary players like yourself.
For direct customer service. Go to www.tynon.com and click billing support. Fill in a customer request form stating what your issues are and the CS department will look into for you.
Now onto the forums. When you create your forum account you agree to adhere by the rules. Threads which are closed have broken those rules and therefore as moderators we wouldn't be doing our jobs if we allowed profanity and passive aggressive behaviour swamp these forums to the discomfort for the majority of members. Would you want curse words and threatening behaviour visible to your children? I would hope not. We edit the posts to clean them up and the closing posts are a polite explanation of why the thread was closed, not a public a flogging as you are suggesting.
Constructive threads whether good are bad are welcomed. However, there is an etiquette and as long as its followed, threads will remain open for all to discuss.
What I will say to all, use these forums for your enjoyment, swap Tynon stories, tips and banter. That's what these forums are for.
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