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I too try and contact customer support over and over with never a single response, I have spent real money on this game and in turn puchased credit with the gems. I have won deathsinger shayd and mad chemist saffron and because of you server/game bugs i ended up not getting either card even after I paid all the credit to win them and all the credit to recruit them. out of all the online games out there your customer service on dealing and responding to problems is without a single doubt the absolute worst. Either you resovle my problems by replacing the missing cards that I indeed did pay for or I too am considering doing a charge back and finding a different game to play.
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