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Thread: Loading Issues 6/24/13

  1. #31
    Hopebringer dragoness__1_7543753's Avatar
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    Jun 2013
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    Thunder
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    27
    I still can't log in . It's been 2 days.

  2. #32
    Hopebringer
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    It might be helpful if you state what you have done, besides clearing your cache.
    And I suppose Morgan would tell you to fill this into a customer support request.
    You should be able to find this here: http://tynon.support.ucool.com/?email=Guest
    Though, just logging in onto Tynon.com and clicking Billing Support is the easiest way.
    Otherwise, clicking the link in Morgan's signature will get you there.
    In any case, trying a different browser might help, if that's one of the things you haven't tried yet.

  3. #33
    Hopebringer dragoness__1_7543753's Avatar
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    Jun 2013
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    Leonhardt, I have tried 4 different browsers, cleared my cashe every 15 min and even tried a whole new computer and nothing.

  4. #34
    I don't know why everyone else says it's working I can't get on and I have been trying for 7 days now. All it says is loading and then tells me to refresh my browser.

  5. #35
    Hopebringer
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    Jun 2013
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    It might be a failure by your provider. I switch between four providers and two mostly work, one is debatable and one never works.
    Changing providers is a bit excessive, but maybe you find that using a provider that's not your own will allow you to play.

  6. #36
    Hopebringer dragoness__1_7543753's Avatar
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    Jun 2013
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    Thunder
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    I still can't get in. what kind of providers? Internet carriers? Cuz if so I'm screwed. WE only have one provider here where I live.

  7. #37
    Hopebringer
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    Internet carriers is indeed what I meant. Sorry Since I'm not tech savvy it doesn't mean it definitely won't work,
    it just means you do need support from the tynon team to get you past the loading screen.

  8. #38
    Hopebringer dragoness__1_7543753's Avatar
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    Jun 2013
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    After about 45 min I get past the 99% loading screen but this is what I get.

    Tynon Error.jpg

  9. #39
    It is working for me now @ scales of ice dragon. But I'm just kinda pissed off now cos my beginner's rewards have expired and it seems i wont be able to get it back. I grinded the **** out of myself and reached lvl 30 at the end of day 1 and i would definitely have hit lvl 40 by day 4. and now i'm stuck with just 15hours left to hit lvl 40. Will the devs and admins still compensate all of the beginner's rewards due to the time lost or you guys simply dont give a **** about it? If thats the case, fine. Just state it here and i'll leave.

    Looking forward to a reply from an admin or dev. Thanks.

  10. #40
    I am level 32 and dont have the tavern, formation,or arena tabs........helios server light realm....

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