Maybe it should be better explained or highlighted but if Beginners Awards are not collected before they expire, then I'm afraid they are gone for good.
However, I had to read the OP several times before I got the gist of what was being said and even then I'm not sure whether the beginners awards were missed accidently or never appeared.
I have to say guys if you have in game issues please use the CS (billing support) link in my sig. It's often better to report things there then post it here where it maybe missed.
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