Hi Guys

I have 2 accounts. i VIP and another Basic.

If i upgrade my Toon on the VIP accounts, it says that i dont loose stars, but only for 1 of my heroes it says that i do loose stars. Which to me does not make sense.

Then on my Basic account, all my heroes can loose stars.

Is there a certain lvl you reach that you dont loose stars? or is it a VIP thing? or is this a bug?