Stars - You loose on some but not others

[wesley_4686057]

Hi Guys

I have 2 accounts. i VIP and another Basic.

If i upgrade my Toon on the VIP accounts, it says that i dont loose stars, but only for 1 of my heroes it says that i do loose stars. Which to me does not make sense.

Then on my Basic account, all my heroes can loose stars.

Is there a certain lvl you reach that you dont loose stars? or is it a VIP thing? or is this a bug?

[Unborn]

it deppends on the lvl of the star if the star is lvl 2 or 3 if you fail you go down 1 star from lvl 4 if you fail you stay on the star and just loose the bleu medals as the failing change is gething bigger its kinda fair the bring that up in the game . i dont know if there comes a turning point for loosing stars again as i dont have them that high yet. i also dont think it mathers if youre a vip or a non paying user.

[Herby]

Certain star levels lose 0 stars if upgrade fails.
Some lose 1 star
Some lose 2 stars

Read the tooltip, the question mark in a circle, to find out.

[dennistcheng_2625790]

Losing stars sucks !
It's just cheap stealing from the players.
By a succes rate of 20% I lost 5x3=15 stars in a raw.
I payed them with gems so there goes my ,with money invested, gems !
Not only I lost all those gems, I also lost 2 allready upgraded stars on my hero as well !! That's even more stealing from players.
It sucks and must get out of this game as soon as possible !

[Revan]

Losing stars sucks !
It's just cheap stealing from the players.
By a succes rate of 20% I lost 5x3=15 stars in a raw.
I payed them with gems so there goes my ,with money invested, gems !
Not only I lost all those gems, I also lost 2 allready upgraded stars on my hero as well !! That's even more stealing from players.
It sucks and must get out of this game as soon as possible !

It is not stealing it is gambling. You should be aware of the risks beforehand. Can't stand the heat, stay out of the kitchen.

[dennistcheng_2625790]

It is not stealing it is gambling. You should be aware of the risks beforehand. Can't stand the heat, stay out of the kitchen.

Gambling is if its fair. This is stealing.
Giving succes rates off 20% is just stealing from the players.
I dont wanna gamble, i will pay to get advance and get stronger but if the gems i payed for is steals back by Tynons rigged 20% succes rate, then that sucks.
So its stealing and not gambling.

[Profet]

then simple dont go above 5 stars simple as that

[LotusBlade]

Terms of Service.

1.6. Use of the Service

The following restrictions apply to the use of the Service:

a. You shall not create an Account or access the Service if you are under the age of 13;

b. You shall monitor your Account to restrict use by minors, and you will deny access to children under the age of 13. You accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any use of your credit card or other payment instrument (e.g. paypal) by minors;

c. You shall not have more than one Account at any given time, and shall not create an account using a false identity or information, or on behalf of someone other than yourself

You have just addmited, that you have broke the game rules.

[wesleyvanwyk1979_7940554]

Terms of Service.

1.6. Use of the Service

The following restrictions apply to the use of the Service:

a. You shall not create an Account or access the Service if you are under the age of 13;

b. You shall monitor your Account to restrict use by minors, and you will deny access to children under the age of 13. You accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any use of your credit card or other payment instrument (e.g. paypal) by minors;

c. You shall not have more than one Account at any given time, and shall not create an account using a false identity or information, or on behalf of someone other than yourself

You have just addmited, that you have broke the game rules.

So whats the big deal about having 2 accounts? You cant trade between them so there is no problem. and trust me... I aint the only one!

This game has just got so many problems with it, i dont even know if its worth logging all the tickets everytime something goes wrong.

Take for instance the 99% login problem. They say they released a patch that fixed it, I i have been waiting 2 days now still to play. So 1 im loosing time to play and 2 they loosing money.