Missing Gems!

[AsAAkirA]

I clicked to do the 3rd try of Labyrinth and instead of taking the 10 gems it says it took 20, once for when i originally clicked it and again when i accepted i know 10 gems is only like a dollar but for someone who had to scrape just to buy 50 this is a big deal :'( can i plz get my 10 gems reimbursed?

[tynon_2642731]

I have noticed missing gems, but not in that way.
For example, I had 113 an hour ago, and now I'm down to 57. What?!?! I didn't do anything except a few tries at the heroic realm and an attack "in the wild". How can I be down 1/2 of my gems?!?!
This isn't the first time that I have noticed mysterious missing gems, but this is the first time that it was so flagrant.
Or maybe there is some aspect of Tynon that can steal gems from you?
I may be a noob, but the lack of any kind of user accessible logging to tell me what happened is killing my interest in this game.

[rjtolliver16_1646280]

Hello i used gems on speed up for my blacksmith and when i had to refresh my power i gained dissappered and so did my gems please help me figure this out

[michaeljschultz_6309330]

I also lost gems. Yesterday morning I lost 300 gems from my inventory. All I was doing was training. I know that one can spend gems by not paying close attention to the on-screen messages. But EXACTLY 300 gems? Come on...

I'm also tired of other things disappearing from my inventory. For example, I've lost two map pieces that just disappeared before the day was out.

Another buggy thing is that Auto-Fight too often doesn't work. I have to click on Cerberus or Baal 2-4 times before the battle will engage. This wastes competetitive time.

[Fyre]

I know of many players with Gems issues. Myself included. I have never recieved any of the Gems won in the Arena. <3X10> I also finished Day 7 Beginners Quest BEFORE Day 6 Quest was completed. I redeemed Day 7 first and completely lost out on Day 6 rewards. The tab for Beginners Rewards completely disappeared after redeeming Day 7... swallowing Day 6 substantial rewards in the process.

I would like to upgrade my membership someday but am hesitant until at least the Gem issues are ironed out. Since Gems drive this game, I suggest others do as well. Tynon would make a lot of players VERY happy with a 500 Gem compensation package.

Happy Forth of July!

[Sparta_565336]

Has anyone else sat and watched in surprise as their Gem stakes disappear in the last 2 min or so before they come due to claim. This has occurred on more than one instance and then the Tynon team says send in a photo, oh come on, are you retarded. How can you send in a photo of something that isnt there anymore.

[davidschlebusch_6020359]

This thread is almost 2 years old! o0
In answer to your question, its a display glitch and whenever you have gem stakes you should refresh to check they are legitimate!
If they are legitimate then ALWAYS take a screenshot and wait until they are claimable (don't forget the screenshot for server time as well!)

[Sparta_565336]

This thread is almost 2 years old! o0
In answer to your question, its a display glitch and whenever you have gem stakes you should refresh to check they are legitimate!
If they are legitimate then ALWAYS take a screenshot and wait until they are claimable (don't forget the screenshot for server time as well!)

....
I wanted to make sure I wasnt new in my claim, but couldnt find any quick fix in 30 min, so i added to this one. For a lot of players, they may not know how to do a screen shot.....and to take one after you just seen them go *poof, is too late lol...but thx for your take on it.

[vandekop_693725]

The important part is the refresh. Often gem stakes will show after they've been here and gone. I don't know why, they just do. If you have gems up and u didn't do it manually, refresh and check again. Except for once or twice, the only time I notice my gems disappear (oddly) is on Thor's Day.