Tynon Server Outage 7/4/13

[thunderbird3kade_3241523]

hat is going on with the web after I bought 200 gems it showed validating paying for 30 minutes so I refreshed the page but still did not get my gems.

Can you fix the problem please.

[Dawnseeker]

what about the gems and credits i lost trying to fight him the first time

Please let our CS team know by going to Tynon.com and clicking the Billing Support link. They can check the logs and restore your gems.

[Dawnseeker]

hat is going on with the web after I bought 200 gems it showed validating paying for 30 minutes so I refreshed the page but still did not get my gems.

Can you fix the problem please.

I've edited your original post to protect your private information. Please go to Tynon.com and let them know this information and they will get you everything you purchased. Thanks for supporting us and sorry for the hiccup. I'll PM you this as well.

[michel6209033210_2143546]

it will be better that everyone what had fail with server post it with you , I lost 9 blue medals and more than 10000k credits and coins even when will reboot power for Battle nothing happened and only computer say sorry upgraded fail again and again and again, not nice refun for me is better so that I could plays this game with fun as before
regards Dearestelf

[ricblasko_7732123]

They told me they do not reimburse individual players.

[xiang_1980_770544]

both my character in 5th and 10th server is gone
please help

[frmathiasen_1372733]

Billing says they wont refund - so paypal/credit card chargeback is only answer. WE paid for vip benefits based on an understanding this game was out of beta and solid. Played this game for 7 days and had nothing but problems - my opinion this games is misrepresented and is close to fraudulent in it's claims of being out of beta and being a respectful game. All monies should be returned and this game should go back to beta till you fix things and post proper notices that this game is glitch and you may lose any virtual goods payed for due to being unreliable

[Thomous_7820328]

No servers are not up.
Still freezing at 99%
Please do something and stop avoiding the issue and silly excuses!

[arthis3_517354]

this game is getting really pathetic... and furthermore, the compensations are pathetic, then same problems happen again just a few hours after... what is this kind of entertainent?? I want my money back... This is not worth it..

[Xion_7520495]

Freezing at 99... Come on :/