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Okay this is now day #4 of the Level 4 city bonuses not working from Guild Wars. There are literally hundreds of people who spent thousands of dollars to get to these specific rewards and not only isn't it working but there has been zero replies from Tynon. This is completely unacceptable. I feel that once you fix this and implement it on the live servers that you need to reimburse every player that is in a guild that has captured level four cities. I am on day 3 of not receiving the bonus from the first city, day two from the second and day 1 now for the third city. This would add up to a considerable amount of coins and creds considering I am level 63.
So please be kind enough to:
1) At least have the common courtesy to inform people you even know about the problem and are working on it.
2) Provide some level of time estimate on when it might be fixed & implemented
3) Share some ideas of what you considering in terms of compensation for all of the lost rewards we failed to receive.
Please start improving your customer service.
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