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Thread: [BUG REPORT] Ruine Temple Not Available at all

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  1. #1
    OK So I click on Heavens Tavern and come up with 4 different Blue Players. Anyway I shuffle and click on Ottar one of them, now as a VIP3 it is my understanding that per your instructions: "After Shuffling you can flip over one card. VIP 3 Players can flip over two cards. and VIP 5 players can flip three cards." so I try to flip over a second card and the Heavens Tavern wants to charge me Gems to do it??? Why??? I'm a VIP3....

    This is the second bug I have found...................

    Up until now the most I have ever paid for a game in my life was $19.95 and it was on a CD which I loaded in my computer.....

    Soon if these are not fixed I will be listing an item not as described complaint with Paypal and arrange to get my money back under the stipulation that you did not honor your own USER AGREEMENT:

    For Virtual Enhancements, your order will represent an offer to us to purchase the relevant product(s) which will be accepted by us when we make the Virtual Enhancements available in your account for you to use in our games or debit your credit card or other accepted/approved payment method, whichever comes first. The provision of Virtual Enhancements for use in the Tynon Service and Game is a service provided by uCool that commences immediately upon acceptance by uCool of your purchase. By ordering Virtual Enhancements you agree and accept that uCool will provide them to you immediately following completion of your purchase. If you reside in the European Union and you purchase an enhancement from uCool, you have the right to withdraw from a purchase within seven calendar days, commencing on the day after the date of purchase (the "Cooling Off Period"). However, you lose your right of withdrawal if the performance or use of the enhancements begins before the end of the Cooling Off Period.

  2. #2
    Ironheart Rednaz's Avatar
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    Quote Originally Posted by becalvert_1151817 View Post
    OK So I click on Heavens Tavern and come up with 4 different Blue Players. Anyway I shuffle and click on Ottar one of them, now as a VIP3 it is my understanding that per your instructions: "After Shuffling you can flip over one card. VIP 3 Players can flip over two cards. and VIP 5 players can flip three cards." so I try to flip over a second card and the Heavens Tavern wants to charge me Gems to do it??? Why??? I'm a VIP3....

    This is the second bug I have found...................

    Up until now the most I have ever paid for a game in my life was $19.95 and it was on a CD which I loaded in my computer.....

    Soon if these are not fixed I will be listing an item not as described complaint with Paypal and arrange to get my money back under the stipulation that you did not honor your own USER AGREEMENT:

    For Virtual Enhancements, your order will represent an offer to us to purchase the relevant product(s) which will be accepted by us when we make the Virtual Enhancements available in your account for you to use in our games or debit your credit card or other accepted/approved payment method, whichever comes first. The provision of Virtual Enhancements for use in the Tynon Service and Game is a service provided by uCool that commences immediately upon acceptance by uCool of your purchase. By ordering Virtual Enhancements you agree and accept that uCool will provide them to you immediately following completion of your purchase. If you reside in the European Union and you purchase an enhancement from uCool, you have the right to withdraw from a purchase within seven calendar days, commencing on the day after the date of purchase (the "Cooling Off Period"). However, you lose your right of withdrawal if the performance or use of the enhancements begins before the end of the Cooling Off Period.
    1. This thread is for the Rune Temple NOT Heaven Tavern.

    2. Without the appropriate VIP Level AND Gems you cannot flip more than 1 card in the tavern, it explicitly states in the VIP Description that you can flip additional cards by using gems.
    Last edited by Rednaz; 07-07-2013 at 02:51 AM.
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  3. #3
    Ironheart SizZiL's Avatar
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    Quote Originally Posted by becalvert_1151817 View Post
    so I try to flip over a second card and the Heavens Tavern wants to charge me Gems to do it??? Why??? I'm a VIP3....
    flipping over 2nd card cost 10 gems
    advanced rune keeper cost 200 gems
    SizZiL
    Hammer Of Thor -iDeadly
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