You need to get plans to upgrade the equipment. For everything except Spirit plans you get them mostly by fighting the bossed in the Heroic Realm (opens up after you destroy the Dark Tower). Occasionally, but very rarely, you also get them from the quest completion rewards. The other place to get them is from placing in the top three fighting Cerberus or Baal. The Sirit plans you have to buy in the Labyrinth Shop (click on Redeem on the upper right of the screen where you choose what Labyrinth to enter). with the tokens you get from the Labyrinth runs. If you get the 3rd or 4th extra bossed in the labyrinth the occasionally drop plans too.



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