Quote Originally Posted by Selet View Post
If you haven't refreshed since you purchased Gems, do that. buying gems and VIP rewards haven't been updating the last week or so unless you refresh.

If there is still a problem with this, contact Billing Support as you will not get help with Gem Purchase issues on the forum.

you can get to billing support by going to Tynon.com and clicking Billing Support.
trust me refreshing don't work I also cant claim vip5 rewards and another person cant claim vip6 rewards


I think we screwed as so many ppl are filing tickets over nothing

I fear helpspot is flooded and drowned everyone there