I just sent a ticket in about this recently and It was forwarded to the bug "dept"
It happens to me for more than gear unfortunately. Anytime I do something that adds power, a refresh will negatively impact the power earned, sometimes lower than the original power before the change/upgrade. I did a pretty massive gear/talent upgrade yesterday for ThorsDay and was very disapointed at the actual amount of power that was earned after everything was done and a refresh was actually forced, due to a disconnect. I'm not sure if my actual power is being displayed. Hopefully they figure that one out.
EDIT 9/13:
So about 12 hours after this post I have lost over another 100k power on refreshing, and it's not coming back. If this keeps up, I'll drop a rank. There's nothing like spending 1700 gems to go three steps forward, two steps back lol *Fingers Crossed*
EDIT 9/14:
Lost 400k this morning after refresh. What is going on here? sheesh





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