Customer support

[charlesdhefner_3563416]

I have been trying to get answers to issues in game and have yet to receive any response. Is there a phone number that you can provide that will allow your customers to get in contact with a employee to assist in helping your customers? There is only two ways to get in contact with the people that we need to talk to and that is Billing support and here. This is show to be ineffective in assisting your customers. Please provide us with online live chat and/or customer support phone number, preferably both. Thank you for your time, please respond even if it is to tell me that I am sol your not going to do it.

[charlesdhefner_3563416]

the reason that live chat or phone is needed you still have not responded.

[DaBooMan]

Be patient. Give them more time. They are looking into your problem.

There's your answer no need for number now

[allanstewart_9963149]

even if there was a moderator here at least one person at a time, at all times, we would get more answers

[The Luda]

even if there was a moderator here at least one person at a time, at all times, we would get more answers

Mods will probably just advise you to a) send in another ticket or b) wait.
Or share what your issues are? Other players or mods could have suggestions..

[altyaltalt_6519310]

How do you send in a ticket for game related issues?

[Morgan le Fay]

How do you send in a ticket for game related issues?

Go to www.tynon.com and click on billing support. Fill in the Customer request form, then be patient you will receive a reply.