lost stars when upgrading

[afghanict_1237137]

can anyone tell me why i lost me 5 stars when upgrading
i had 3 star (main hero) when press upgrade and paid 30gems it gone back to 1
i had 0 stars in another hero i paid for 3 stars and i paid 30gems but received 1 star - it should be 3 stars not 1
what the hell is wrong with this game?

[Morgan le Fay]

You need 3 (blue) medals to upgrade one star on your main and all gold heroes. You need 2 medals on purple.

Each upgrade comes with a chance of failure and if you fail, you will lose a star. There are "safe" stages (4,7,9 and 10) where you won't lose a star on failure. After reaching 6 stars you will lose 2 stars on failure.

[marcel.kincaid_1756132]

Losing stars makes no sense; it's just a way to make money. Things you have to pay real cash for should never ever set you back in the game.

[Klepto]

Losing stars makes no sense; it's just a way to make money. Things you have to pay real cash for should never ever set you back in the game.

I agree, but you can get them (medals) for free from the Arena and Labyrinth at times.

Still extremely frustrating to lose stars though.

[RiverBummer]

Put me in the camp of "one should NEVER lose stars" anymore so than one should lose equipment or a hero card. YOU BUY the damn thing they are YOURS. Sure, let the star upgrade fail but then stripping away already added stars - that's just naked mean spirited and predatory marketing. Never EVER seen this kind of exploitative screw the user game-play anywhere on the internet.

[MistressBatty]

Put me in the camp of "one should NEVER lose stars" anymore so than one should lose equipment or a hero card. YOU BUY the damn thing they are YOURS. Sure, let the star upgrade fail but then stripping away already added stars - that's just naked mean spirited and predatory marketing. Never EVER seen this kind of exploitative screw the user game-play anywhere on the internet.

Dude, seriously, all you do is complain. You disrespect other players, disrespect the Mods, and seem to think a winning business plan makes no sense. Yeah, it saucks losing stars, or not getting the hero you want, or not getting good runes. But UCool is a for-profit business, so OF COURSE the game has "spend more money" enticements built in. If people did not spend money, there would be no game for ANYONE to play.

Never EVER seen this kind of exploitative screw the user game-play anywhere on the internet.

You don't get out much, do you???

If the game and the business plan behind it upset you so much, you know you can just stop playing, right?

[Rumbleguts]

Eh, I wouldn't mind the failure to advance, but the loosing of a star is extremely painful. Not only for the loss of gems but for the loss of power. Had Saffron go from 3S to 2S to 3S to 2S to 1S and now she is back to 3S and I frankly doubt I am going to try to raise her stars again for a very long while. Which means I won't be spending gems for stars, at least not for her which costs the company money.

[Greenly]

Eh, I wouldn't mind the failure to advance, but the loosing of a star is extremely painful. Not only for the loss of gems but for the loss of power. Had Saffron go from 3S to 2S to 3S to 2S to 1S and now she is back to 3S and I frankly doubt I am going to try to raise her stars again for a very long while. Which means I won't be spending gems for stars, at least not for her which costs the company money.

Seriously? I don't upgrade my heroes's stars each day, maybe once very couple weeks, if I feel lucky. I do however buy stars everytime they pop up in the fair or lab, as that, when my stars do fail, I have enough to bring the hero back up to the level it was before the failure. I know a lot of people also doing it this way. You don't need to buy stars for 10 gems a star when you can get away with them for so much cheaper in the fair and arena.

[Andy]

I always wait until I have enough medals to do at least 5 attempts before I start. If I loose stars and I get back to where I was then I stop there and wait until I have more Medals.

It really would help the discussions if people would refer to things that you buy with Gems by their name, Medals. That is what they are call.

[Greenly]

I always wait until I have enough medals to do at least 5 attempts before I start. If I loose stars and I get back to where I was then I stop there and wait until I have more Medals.

It really would help the discussions if people would refer to things that you buy with Gems by their name, Medals. That is what they are call.

uhmm, who made you the name police? if me, or anyone want to talk about stars and not medals and yet EVERYONE understands what is being discussed, why on earth would it matter what names are being used???