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Thread: Beta still deserves Customer Service

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  1. #1
    Apprentice Forsynthia's Avatar
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    Everyone has to remember there is only so many admins and mods to be able to answer hundreds of questions thrown at them almost every minute. They do get to them as soon as they can. But until there are more mods to be able to help maintain the forums you just need to have a little patience. This is a beta in all aspects even with forums. Just give them a little time to get things situated, it takes alot to get things up and going. I'm sure your questions will all be answered. Continual complaining doesn't help the situation. As it has been said before this is a beta test. Therefore there are going to be several issues and that is the point of beta. To sort out the issues and get them resolved but there is several they are dealing with.


  2. #2
    Lightbringer TrueGod's Avatar
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    Quote Originally Posted by Forsynthia View Post
    Everyone has to remember there is only so many admins and mods to be able to answer hundreds of questions thrown at them almost every minute. They do get to them as soon as they can. But until there are more mods to be able to help maintain the forums you just need to have a little patience. This is a beta in all aspects even with forums. Just give them a little time to get things situated, it takes alot to get things up and going. I'm sure your questions will all be answered. Continual complaining doesn't help the situation. As it has been said before this is a beta test. Therefore there are going to be several issues and that is the point of beta. To sort out the issues and get them resolved but there is several they are dealing with.
    So True

  3. #3
    I am amazed that ppl are willing to spend so readily when they know that this is the test phase of the game ... tynon have said that all spending will be credited to the player when it goes live. keep a diary...notify of probs..but i think it is pretty low when u get grumpy becoz things haven't tuned out quite like u thought. obviously u like the game..or u wouldn't spend. they get that...so..im in full agreement with forsynthia (above) ... give them time. this is NOT the final version

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