Not allowing to join a guild

[Ayesh]

I have a friend who is trying to join my guild but the game isn't allowing them to join. They say that when they click to join all it does is stay on the screen and they are not able to join. What can be done to correct this problem?

[Andy]

If he left a Guild there is a 12 hour cool-off period before he can join another Guild.

[Ayesh]

It's been like this for about 3 days now and the player can still not join.

[theresabat_2771427]

Is this Beta or other server? My beta account has that problem, had to create a new guild as a refuge for a few players who couldn't get into the others... well was an issue when I could actually log into Beta