Update- The city we supposedly took is now back in the former holder's hands. GW city stats reset back to where they were prior to start of GW yesterday. Still no GW rewards for anyone on our server far as I can tell. And zero response from billing support. Guess they are all sleeping in. This game is the ONLY MMO I ever played that does not have 24/7 support access. Support not available on weekends at all is the worst business decision I have ver seen, since most games are busiest on weekends. Tynon... I give you a D-.