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Thread: Login & Connection Issues 8/13/13

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  1. #1

    Login & Connection Issues 8/13/13

    Update 4:19 PM (Chicago Time)
    We've put in a temporary fix until a permanent hardware fix can go in place later this evening. Most or all players should be able to login now, but if you do have any lingering issues, they should be completely resolved after the hardware fix this evening.

    Original Post:
    We're aware that some players are currently not able to log in to the game or to stay connected. We're investigating the issue right now and I'll post more information here when I have it.

    Thanks, and sorry for any inconvenience.

  2. #2
    We've pinpointed the cause of this issue and we're working on fixing it right now. Will report back with either an ETA or "Its fixed" (hopefully the latter).

  3. #3
    I
    Quote Originally Posted by Dawnseeker View Post
    We've pinpointed the cause of this issue and we're working on fixing it right now. Will report back with either an ETA or "Its fixed" (hopefully the latter).
    I managed to log in and found I have lost all power. Now cannot play but they sure have my payments. This game sucks bigtime--Micky2

  4. #4
    [QUOTE=Dawnseeker;14876]We've pinpointed the cause of this issue and we're working on fixing it right now. Will report back with either an ETA or "Its fixed" (hopefully the latter).[/QUO

    PATHETIC!!!!!!!!!!!!!!!

  5. #5
    The issue has been dealt with and we're monitoring to make sure the fix has corrected the issue. Everyone should be able to log in now, but you may need to clear your flash files, cache and cookies!

  6. #6
    well its not fixed I have run ccleaner an dumped my dns cashe still cant get on

  7. #7
    Oh I even tried different browsers FF Chrome IE none work

  8. #8
    I have sent many reports so the briowser says anyway

  9. #9
    it kicked me during Cerberus after I spent 1.2 mil to boost an then again on Baal I forgot about the problems an boosted again to 80% an didnt get credits for cerberus or Baal
    an no credits returned

  10. #10
    have to agree spending gems to boost then getting booted sucks

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