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Thread: Login & Connection Issues 8/13/13

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  1. #11
    Champion
    Join Date
    Aug 2013
    Location
    Rise Of Hope Guild s45
    Posts
    68
    I submitted a ticket hours ago, all I got was a thank you and we sorry lame response. When I asked about compensation I got no reply.

    Update: Oh woo hoo I get 2 million coins for losing paid for gems

    Quote Originally Posted by MistressBatty View Post
    And you won't get any by posting here about it. submit a ticket with billing support, and be patient. They get thousands or tickets every day, I am sure. Nad them triage them and send them to the devs, who then have to look into it and see if the problem can be fixed, a game coding error caused the issue, and if comp should be given. It took days for them to get back to me on my ticket about lost runes, nut I was patient, and they comp'ed me very nicely. Put the tickets in and give them time.
    Last edited by BestGameFaqs; 08-14-2013 at 08:47 AM.

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