Hey, at least they comp'd you something. If you want to try to get the cash back for lost paid for gems, you have to take that up with Paypal. The game devs won't, maybe can't, refund your money. Paypal is the only one who can. Submit a chargeback request with them, and expect to wait a LONG time to hear from them. I use Paypal for my business, and have gotten a number of chargeback from them, but it took days or weeks most times. Give them all the proof you have, including screen shots of all the posts from people who had this issue, including yourself. The more proof you have, the more likely they are to respond quickly and hopefully chargeback your cash.
Good luck!![]()




