Not gonna happen til Monday most likely. Devs and support eye off on weekends. M-F 8 am -4 pm, seems like the only time they are in. Not sure what time zone they work from either. I get any support auto-replies around 2 am my time, EST US. It sux, but been alot of threads with people saying they had same issue. It's the chance you took when changing realms. With such a glitched and unfinished game, the guaranteed is never guaranteed. Sorry this happened to you. Put a ticket in with support, and hopefully Monday morning when they come in they will get it fixed, or it will self correct on Sunday when the arena is supposed to reset. Dunno what else to say. Sorry.