If you didn't try and star a hero, then all I can suggest is to chase it up with Customer Service. Stars if fail will cause you to lose a star you've already got. There are safe points but they are few and far between. Find CS at the Tynon homepage by clicking billing support or use the link in my sig.
CS keep a full recorded of payment and buff use info and if its a mysterious disappearance they are the only ones who can solve this for you.



Reply With Quote