Star's disappearing upon use and no upgrade.not in bank and not in my pack,just gone with no result,please look into this as star's are hard to get,least for me,lol
*little more info: I had 1 star in my pack and the other 2 were in my bank box,not sure if this had anything to do with it or not tho.
Pallas Shard/Water realm's,Toon is Majestic
Last edited by rftop62_9784122; 08-20-2013 at 07:54 AM.
If you didn't try and star a hero, then all I can suggest is to chase it up with Customer Service. Stars if fail will cause you to lose a star you've already got. There are safe points but they are few and far between. Find CS at the Tynon homepage by clicking billing support or use the link in my sig.
CS keep a full recorded of payment and buff use info and if its a mysterious disappearance they are the only ones who can solve this for you.
Last edited by Morgan le Fay; 08-20-2013 at 09:03 AM.
Forum Moderators are volunteers and are unable to fix in game problems
Thank's for the reply Morgan,the first time i stared my toon i had all 3 star's in my pack and it worked fine.For some reason when i finally got 3 more collected,i had 2 in the bank box and the last in my pack.When i went to the "star" tab,it showed 3 total,i hit the button to continue and that's when everything went wonky.I lost the 3 star's but no upgrade,and i retained my single star in my toon's profile,just strange.
that isnt strange, that is how it works. 1 star, 4 stars, 7 stars, 9 stars etc are save points. If you have 1 star and you try to upgrade and the upgrade fail, you will lose the 3 stars you tried with, but will keep 1 star. so if you get up to 4 stars (12 blue medals) you are save again from losing stars if your upgrade fails etc.
your right,i just noticed the percentage of success at the bottom,so i must have failed the RNG.no biggy,i'm getting a better grasp of it now.Thanks for the reply.
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