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the service on here is as appalling as the design of some of the game elements this is a launch and they are focused on marketing + revenue. As a business consultant I know they are killing their own revenue with poor customer service and a lower quality product. There is no financial reason for them to rip off the players by giving them nothing in return for >$100 for a good quality card which costs the game makers nothing to produce. Why would they be so lazy as to leave things like this when it's clearly damaging their reputation and revenue by making their VIP's want to quit.
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