Quote Originally Posted by mattp169 View Post
Your statements are not correct.

They have closed the account of a vip 6 or 7 for cheating as reported in the forums. And this player has been on this game since the beta and was ranked number 2 on server 1.
Plenty of low level vip and non vip members have reported in the forums about the wonderful support they have received
Customer support does take a while at times, but they usually do deal with issues.

And while Tynon is in business to make money, they do occasionally take to heart what we post if forums here and make changes to the game which benefit everyone vip and non vip players.
then how come? i send 10 screenshot of 1 player robbing her/his 3 alt's? several days in a row? how clear do you want proof ?

and no acties still and this is WEEKS ago.. and this person just keeps on robbing... and milking alt's

and out of the 8 supports i send tynon merged 3 together coz they think its the same ploblem

on 3 i dont even get a reply.. or i get a reply thats just nonsense and not a solution

only 2 were fixed.. now thats what i call great support 2 out of 8

and yeah its IMO coz i cant see what other people have ofc its my experience here.