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Thread: 100 Gems disappeared

  1. #1

    Exclamation 100 Gems disappeared

    I refreshed my browser tonight before Lady started and when it reloaded my gems were at 23 (I have since claimed 10 from arena). Before I reloaded I had 123 gems (or somewhere very close to that, the exact qty I am not 100% sure about, but 123 seems right). Is this a bug and they will show back up later, or is there a way to get them reloaded into my account?

  2. #2
    Forum Moderator Morgan le Fay's Avatar
    Join Date
    May 2013
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    Clarity
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    I'm sorry this happened for you. Unfortunately, here out on the forums this is far beyond our remit.

    You will need to contact CS and start a ticket. Find them at the Tynon homepage by clicking Billing Support or use the link in my sig. Customer Support keep a record of gems purchased and redeemed on your account, so they should have an answer for you.

    Forum Moderators are volunteers and are unable to fix in game problems

  3. #3
    Apprentice
    Join Date
    Aug 2013
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    ArchAngels
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    13
    I had the same thing happen to me. Hopefully a developer is looking into this.

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