I was a vip1 and a level 65 and had the rug pulled out from under me. I was blocked from that game and directed to another edition of the same game and had to start from the beginning once again. I lost the money I put in the first game for vip1 level one and for all the time I spent.
now I am in another game and getting ripped off once more. I was locked out of a day two award and now I cannot claim it since you say it expired. the day two award stayed locked never opened ... why