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Thread: Redeemed Spirit missing

  1. #1

    Redeemed Spirit missing

    hi,

    Last night (Sunday) i spent 20 lab tokens to redeem a spirit once i did, i went to my hero, clicked the little arrow in the corner of the spirit and the window of requiremends popped up.
    I then started to harvest the items required.

    While harvesting, I went to the dock to sail,

    out of interest i went back to see how far i was getting on with my harvesting, only to fins my hero standing still and the spirit token was gone.

    Can someone please look at my account and fix this issue?

    it took long enough to get the 20 tokens only to have the spirit vanish

    NeXuS
    Thunder Of Zeus

  2. #2
    Please contact the billing support for help. They will give you the spirit token back.

  3. #3
    I have and im still waiting

  4. #4
    Guardian
    Join Date
    Jun 2013
    Location
    Darkness
    Posts
    150
    it will take time not sure how long but anyway they will sort it.

  5. #5
    5 days after, and STILL NO ACTION TAKEN.

    RETURN THE SPIRIT CARD!!!

  6. #6
    Ironheart MistressBatty's Avatar
    Join Date
    Jul 2013
    Location
    WARLORDS Castle Edinburgh
    Posts
    312
    Quote Originally Posted by colin_5242901 View Post
    5 days after, and STILL NO ACTION TAKEN.

    RETURN THE SPIRIT CARD!!!
    You do know that screaming here may make you "feel better", but will not get the issues sorted out? Right? You know that billing (customer) support does not read the player forums? Right? You do know that being a WEE bit calmer, and inquiring as to the status of the request with billing (customer) support politely,, and not SCREAMING, is likely to get you faster and more satisfying results? Right?

    Maybe not...
    MistressBatty
    WARLORDS
    Fire Realm
    Heart Of Dragons

  7. #7
    Did you know that patronizing gets you nowhere also?

    maybe being irate and agitated in this forum will not be read by the tech people, but maybe it may have an effect on someone thinking of purchasing ingame, and make them think twice before doing so now that they know that the service from the company is ****.

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