Each individual is a statistic

Quote Originally Posted by Deucalion View Post
There are no statistics on this. What you see here is what you can base your opinions off of. Yes, I have had good exp's.



We all disagree sometimes
Maybe not you, but I know that many people use the ticket system to blow off steam. That is a waste of resources and it would benefit all of us if it didn't happen. The post's that we all see here demanding compensation you can bet are even worse from their view.



In my experience, support teams always take the heat because they are the only outlet for people's problems. They should be trained to deal with this though, and it seems they are here. My ticket experience with Tynon has been much better than average, overall. It may not seem like much, but when the last patch went live, I assumed that Tokens could be sold for 1 million coins each. I was dead wrong about that, it wasn't included in the patch. Before I realized that, I had sent a ticket in about it. Stanley gave me all my tokens back AND gave me the several million coins that I thought I was supposed to get. It was a pleasant surprise and has made me think twice about each ticket since. When I send a ticket in, I do my best to be articulate, explain the issue and if possible include screen-shots or other proof of the problem. It really helps them do their job.

I didn't mean to accuse, or insinuate anything Batty This is a topic that could be argued either way, for a long time.