You access billing (customer) support from the main page @ Tynon.com that you log in on. Use the billing support tab and submits a "request". Leave the first 2 text areas blank and follow the same format shown here: http://bbs.tynon.com/showthread.php?...y-report-a-bug . They are really busy at the beginning of the week, more so than any other time, due to the backlog of reports from over the weekend. Be patient and they should get this fixed for you.
Hope that helps.



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