Heavens Tavern Not "Shuffling"

[R_A]

This has been an on since I started playing (FYI I always pick the same location, until I went to test what happened if I choose the colored card locations)
Check the program you installed or go back and review your lessons on statistics.
THE HEROES TAVERN "SHUFFLING" IS A JOKE!
I do not expect to get a colored card every-time I play heroes tavern, nor every day I play.
What I do expect is for the deck to be shuffled each and every time.
This is NOT being done unless one picks the location in which a colored card had been shown before the shuffle, then that card will change places with another while all others remain in the same location.
If one picks a white cards location, the colored cards DO NOT MOVE.
On several occasions in the last two weeks I have had hands with multiple colored cards with only ONE or TWO white cards.
In all these occasions (and others) I picked the same card location as I always had, which happened to have a white card in the location before shuffle.
AFTER shuffle, ALL cards where in the EXACT SAME locations.
This has happened as well on hands with only one colored card as well as hands with all white cards.
What are the chances of ALL cards being in the EXACT SAME location after a shuffle on numerous occasions? (especially colored cards)

We the players are not asking you to give us cards, we are demanding statistical relativity in the game and not extremely biased programing.
Failure to do so just makes you a bunch of ___________. (Fill in the blank with your favorite demeaning and derogatory term)

[Subliminal]

It doesn't shuffle like a physical deck of cards. When you click 'shuffle', the game picks which card you're going to get. Doesn't matter where you click. The animation is just misleading eye candy.

[Klepto]

You really think it would be balanced to have a 1 in 5 chance to obtain these heroes?