It is not nice to see other people having the same problem I've been having far to frequent. I have tried e-mails to no avail I have two realms and each one vip4 and also daily gem buy. It just seems that the more I spend the less I get in return. I have rebooted so many times to try and fix the issue of losing power and gems and blue medals but to no avail. Dreams of Hypnos realm is like playing black jack always getting busted " just a phrase" . I enjoy the game so much that's why I don't quick someday someway I wish they could fix this issue. So the forum would be read of happiness instead of always a players downfall . I here so much frustration from players daily while I am playing that so many our quitting to avoid the future upsets. With this challenging game that irritates even the nicest person to play.