Forgot to add--I think it could work, in that most of the groundwork can be done between the players and mods at our level. So Dawn and the dev team don't even get involved until the questions are compiled on the user end. All we'd need is a mod to send them up, and the answers to be published as a rollup on forums, depending on what timeline the devs could answer on. I think it might be a way for us all to track issues, possibly avoid rehashing the same threads, and funnel questions/concerns into some kind of routine.

I think it's a long shot as well. But currently it seems the ombudsman function here works like a nuclear power plant, where things reach critical mass and it sparks a blowout or quick-fix answer. This also forces the mods into a henchman role to manage it all, because we get lively and obnoxious and don't like being ignored. I see some kind of Q&A helping to defuse this, and establish a more efficient line of communication between players and devs. Even better if it was a known quantity as part of a routine. Players submit questions to a Q&A thread by x date, mods screen and show refined list on y date. A bit of wiggle room if someone needs to argue the case of why something else needs to be added, then forward up to dev team, and get a answer on z date. Obviously the kicker is getting the devs to commit to answering questions on a routine basis, but anyone who's been on other games knows information and transparency tend to lead to less anarchy.